AI for upfitters and body builders.
AI agents and a CRM that work with your legacy systems, or replace them. Chassis intake, body quotes, parts, build status, and delivery paperwork, handled across the yard, the shop, and the sales desk.
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Where upfit work breaks.
- 1
Chassis and yard
Chassis arrive faster than the paperwork. When the yard is busy, units get lost and damage claims miss their window.
- 2
Quotes and specs
Each body request needs dimensions, options, weights, and a price from the price book. One or two people know how to build it, so requests pile up and dealers shop the job.
- 3
Parts and vendors
A service body has a long parts list. Checking every line against stock takes time nobody has, so shortages show up on the shop floor.
- 4
Changes and status
Customer changes come by phone, email, and through the dealer. When they never reach the floor, trucks ship wrong and margin disappears.
Agents for every job from chassis to delivery.
Twelve catalog agents for upfitters, truck body upfitters, service body builders, and ambulance and specialty vehicle builders. Each has its own page with steps, systems, and an example.
- Truck body upfittersView agent
Chassis receiving log
Checks in each inbound chassis by VIN from yard photos, matches it to the sales order, logs damage for a carrier claim and moves it to the build queue.
- Truck body upfittersView agent
Body quote builder
Prices dealer body requests from your price book, checks payload against GVWR and sends the estimator a quote with options and lead time to approve.
- Truck body upfittersView agent
Pool chassis tracking
Tracks every pool chassis by spec, arrival date and program terms, flags units nearing their limit and drafts stock build proposals for the sales manager.
- Service body buildersView agent
Bill of materials check
Builds the bill of materials for each service body order, checks every line against on-hand and on-order stock and sends purchasing the shortages.
- Service body buildersView agent
Change order desk
Captures changes to bodies already in production, prices the parts and labor, gets the customer's signature and updates the build sheet, BOM and schedule.
- Service body buildersView agent
Delivery packet builder
Assembles photos, weight slip, certificates and manuals for each finished truck, chases missing items and sends the dealer a complete delivery packet.
- Ambulance and specialty vehicle buildersView agent
Bid spec response
Splits municipal bid specs into line items, answers each from your standard builds and past bids, and drafts the compliance matrix with exceptions marked.
- Ambulance and specialty vehicle buildersView agent
Build status updates
Reads build stage and inspection sign-offs from the production schedule and emails each customer weekly progress, photos and the expected finish date.
- Ambulance and specialty vehicle buildersView agent
Certification file builder
Collects test results and inspection sign-offs for each specialty vehicle by VIN, flags gaps against the checklist and assembles the certification file.
- Work truck upfittersView agent
Parts shortage chaser
Chases vendors on every open component PO for ship dates and tracking, updates the ERP and warns production which trucks a late part will hold up.
- Work truck upfittersView agent
Fleet rollout scheduling
Maps each unit of a fleet order to a site and delivery window, confirms receivers at every yard and reports delivered and pending units to the fleet lead.
- Work truck upfittersView agent
Component warranty registration
Registers liftgate, crane and inverter serial numbers with each vendor as trucks ship, saves confirmations to the VIN and flags rejected registrations.
A yard morning, handled by the agent.
An illustrative case from the Chassis receiving log agent, not a customer result.
A yard hand texts photos of three chassis delivered overnight, one with a scraped fender.
The agent matches all three VINs to orders, logs the scrape with photos, drafts a claim to the carrier and moves the units to the build queue.
Read the full agentThe systems these agents read and write.
Named in the upfitter agent entries. Each agent works with three to five of them.
- ERP
- SMS
- Yard photos
- Price book
- CRM
- OEM pool portal
- Inventory
- Production schedule
- E-signature
- Document storage
- Photo storage
- Bid portal
- Quality system
- Vendor portal
- Transport scheduling
- Vendor warranty portal
Common questions from upfitters.
Torque builds AI agents and CRM software for truck and equipment dealers, upfitters, manufacturers, and logistics companies. For upfitters and body builders, the agents cover chassis check-in, body quotes, parts shortages, build status, change orders, and certification and delivery files. The agents work with your legacy systems, or replace them.
The body quote builder prices each dealer request from your price book and checks payload against the chassis GVWR. It drafts the quote with options and lead time and sends it to the estimator to approve. Estimators review instead of building each quote from scratch.
The build status agent reads build stage and inspection sign-offs from the production schedule. It emails each customer progress notes, photos, and the expected finish date every week, and it answers status questions with current data. Delays are flagged to the sales rep before they become complaints.
The chassis receiving log checks each inbound chassis in by VIN from yard photos, matches it to the sales order, logs damage for a carrier claim, and moves the unit to the build queue. Pool chassis tracking lists every pool unit with its program terms and flags units nearing their day limit or curtailment date.
The change order desk logs the change from a call, email, or dealer message and prices the parts and labor impact. It sends the change order to the customer to sign. Once it is signed, the build sheet, bill of materials, and schedule are updated and the floor lead is told.
Explore related pages.
Put upfit work on agents.
See how Torque agents handle chassis intake, body quotes, parts, build status, and delivery paperwork for your shop.