The latest from Torque
Stay up to date with the latest guides, trends, and best practices on AI in the heavy-duty world.
Warranty processing, automated
A multi-bay heavy-duty shop stopped keying warranty claims by hand after hours. Now an agent files them the day the RO closes and writers handle only exceptions.
Use casesSep 4, 2026
Fleet operator reduces missed-service call-back processing time by 38%
Missed service calls used to wait hours for a call-back. A Torque agent now answers, looks up the unit, drafts the work order, and schedules the bay, so coordinators only handle exceptions.
Use casesSep 3, 2026
An AI front desk that captures the revenue lost after hours
A truck dealer was losing after-hours callers to voicemail. A Torque voice agent now answers every call, books the work, and hands reps a prioritized list each morning.
Use casesSep 2, 2026
End-to-end quoting for a $100M body manufacturer
A dump and service body manufacturer went from day-long quotes to same-day quotes. Here is the agent workflow, the Platform setup, and what it took to get there.
Use casesSep 1, 2026
Why Generic AI Software Falls Short in Commercial Vehicle Sales
Artificial intelligence isn't replacing relationship-driven sales in the commercial vehicle industry - it's eliminating the administrative work that prevents salespeople from spending time with customers. Here's how AI is changing the way heavy truck dealers, manufacturers, upfitters, and service providers sell.
InsightsJun 20, 2026