Special order parts picked up, not shelved
Links each special order to its customer, deposit and supplier PO, texts pickup notices when parts land and escalates uncollected parts before restocking.
Special orders become dead stock.
Special order parts arrive, get shelved and wait for someone to call the customer. Calls slip, deposits are not collected, and return windows pass. The dealer ends up owning parts nobody wanted.
A customer orders a mirror assembly for a sleeper and never hears it arrived. Ninety days later it is still on the special order shelf, nonreturnable.
Special order follow-up, step by step.
The agent does the work inside your systems. Your team approves what matters.
- 1
Track the order
Links each special order to the customer, deposit, supplier PO and return terms.
- 2
Tell the customer
Texts the customer when the part is received and schedules pickup or install.
- 3
Flag the stragglers
Escalates uncollected parts before the supplier return window closes.
Your team keeps the judgment calls.
The agent takes the repetitive work. People approve, decide and talk to customers.
- Customers know the moment parts land
- Returns made before windows close
- Deposits collected up front
Works inside the systems you already run
Before you ask.
Links each special order to its customer, deposit and supplier PO, texts pickup notices when parts land and escalates uncollected parts before restocking. It works in three steps: track the order, tell the customer and flag the stragglers.
It works inside the tools your team already uses, including DMS, SMS, supplier portal and accounting. Nothing to rip out and nothing new to learn.
It starts in shadow mode, drafting the work for your team to approve or correct. You decide what it handles on its own, and every action is logged.
Your data is used only to run the workflows you approve. We do not use your proprietary data to train public or unrelated AI models.
More for parts & distribution
Browse every agent- Dealer parts departmentsCore return trackingFollows each core charge from sale to supplier credit, reminds techs and customers before the return window closes and flags credit memos that are short.
- Dealer parts departmentsParts staging for ROsChecks tomorrow's scheduled ROs against parts on hand across branches, orders or transfers what is missing and hands the counter a pick list per job.
- Dealer parts departmentsAccount win-backFinds parts accounts whose buying has dropped, works out which lines they stopped buying, and runs a tailored win-back offer through their rep.
Start with one agent.
Pick the workflow that hurts most. We'll scope it on the first call.