Every breakdown call answered and dispatched
Takes breakdown calls around the clock, captures unit, location and symptoms, checks the fleet's PO limits and dispatches the nearest mobile tech.
Breakdowns do not keep business hours.
Roadside calls come at night and on weekends. Getting the unit number, location, symptoms and billing info takes time, and a missed call goes to a competitor.
A driver calls at 2:10 am with a blown air line on the shoulder of the interstate. The after-hours line goes to voicemail, and the fleet calls another service.
Roadside call intake, step by step.
The agent does the work inside your systems. Your team approves what matters.
- 1
Take the call
Answers, gets the unit number, location, symptoms and photos from the driver.
- 2
Check the account
Confirms the fleet account, PO rules and approval limits.
- 3
Dispatch the tech
Sends the nearest available tech the job and parts to bring.
Your team keeps the judgment calls.
The agent takes the repetitive work. People approve, decide and talk to customers.
- No more missed after-hours calls
- Techs roll with the right parts
- Every call logged with location and photos
Works inside the systems you already run
Before you ask.
Takes breakdown calls around the clock, captures unit, location and symptoms, checks the fleet's PO limits and dispatches the nearest mobile tech. It works in three steps: take the call, check the account and dispatch the tech.
It works inside the tools your team already uses, including phone, SMS, shop management and GPS dispatch. Nothing to rip out and nothing new to learn.
It starts in shadow mode, drafting the work for your team to approve or correct. You decide what it handles on its own, and every action is logged.
Your data is used only to run the workflows you approve. We do not use your proprietary data to train public or unrelated AI models.
More for service & repair
Browse every agent- Mobile fleet serviceMobile route planningPlans each mobile tech's day from PM due lists, booked repairs and yard hours, and rebuilds the route when a roadside call or cancellation comes in.
- Mobile fleet serviceOnsite invoice closeoutBuilds the invoice from the tech's labor, parts, photos and signature, applies the fleet's PO and billing rules, and sends it to AP from the yard.
- FlagshipDealer service departmentsWarranty ProcessingGets you paid for warranty work you already did.
Start with one agent.
Pick the workflow that hurts most. We'll scope it on the first call.