Failed deliveries rebooked and back on a route
Picks up failed and refused stops from driver exception codes, rebooks the customer by text, updates the retailer's order and puts the stop on a new route.
Failed stops fall through the cracks.
Exceptions come back as driver notes and photos at the end of the day. Someone has to call the customer, update the retailer and rebook a route. When that waits, freight sits and the retailer loses patience.
Twelve deliveries fail on a Friday. The freight comes back to the dock, nobody calls the customers, and the retailer finds out from complaints on Monday.
Failed delivery recovery, step by step.
The agent does the work inside your systems. Your team approves what matters.
- 1
Catch the exception
Reads driver exception codes, notes and photos as soon as a stop fails.
- 2
Rebook the customer
Texts the customer with new window options and confirms the one they pick.
- 3
Close the loop
Updates the retailer's order and adds the stop to the next available route.
Your team keeps the judgment calls.
The agent takes the repetitive work. People approve, decide and talk to customers.
- Retailers informed before customers complain
- Less freight aging on the dock
- Clear reason codes for every failure
Works inside the systems you already run
Before you ask.
Picks up failed and refused stops from driver exception codes, rebooks the customer by text, updates the retailer's order and puts the stop on a new route. It works in three steps: catch the exception, rebook the customer and close the loop.
It works inside the tools your team already uses, including driver app, SMS, retailer portal and route planning. Nothing to rip out and nothing new to learn.
It starts in shadow mode, drafting the work for your team to approve or correct. You decide what it handles on its own, and every action is logged.
Your data is used only to run the workflows you approve. We do not use your proprietary data to train public or unrelated AI models.
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Start with one agent.
Pick the workflow that hurts most. We'll scope it on the first call.