Every tech sent to the right job
Builds each day's tech assignments by skill, location and parts on the van, re-dispatches for emergencies, and keeps customers posted with ETAs.
The board breaks with the first emergency.
Good dispatch means matching skills, drive time and the parts on each van, then telling customers when plans change. One dispatcher with a phone and a whiteboard can build the morning, but the first emergency throws off every job after it.
At 6:30 am the dispatcher has 42 jobs and 11 techs. At 10:15 a clinic calls with a walk-in cooler down, and the whole afternoon gets rebuilt on a whiteboard.
Dispatch board, step by step.
The agent does the work inside your systems. Your team approves what matters.
- 1
Build the day
Assigns jobs by tech skill, location and the parts already on each van.
- 2
Re-dispatch emergencies
Sends urgent calls to the closest qualified tech and reshuffles the jobs that move.
- 3
Update customers
Texts every customer whose window changes with a new ETA and the tech's name.
Your team keeps the judgment calls.
The agent takes the repetitive work. People approve, decide and talk to customers.
- Techs arrive with the skills and parts the job needs
- Emergencies fit in without redrawing the board by hand
- Customers know when their tech is coming
Works inside the systems you already run
Before you ask.
Builds each day's tech assignments by skill, location and parts on the van, re-dispatches for emergencies, and keeps customers posted with ETAs. It works in three steps: build the day, re-dispatch emergencies and update customers.
It works inside the tools your team already uses, including field service software, GPS, SMS, inventory and phone. Nothing to rip out and nothing new to learn.
It starts in shadow mode, drafting the work for your team to approve or correct. You decide what it handles on its own, and every action is logged.
Your data is used only to run the workflows you approve. We do not use your proprietary data to train public or unrelated AI models.
More for fleet operators
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- Field service contractorsAccident and damage claimsCollects photos, the driver's statement and telematics after a vehicle incident, files the insurance claim and books the repair and a spare van.
- Construction contractorsEquipment move schedulingBooks lowboy moves from superintendent requests, flags oversize loads for permits or escorts and texts both supers the pickup and arrival times.
Start with one agent.
Pick the workflow that hurts most. We'll scope it on the first call.