Appointment freight booked before it arrives
Books delivery appointments for consignees that require them by portal, email or phone and puts each confirmed slot on the city dispatch plan.
Appointment freight sits on the dock.
Many consignees require a scheduled delivery, and each has its own portal, email or phone process. Appointment clerks cannot keep up, so freight sits, storage fees pile up and service scores drop.
Thirty appointment-required shipments hit the terminal on Monday with no appointments booked. They sit on the dock for two days while the desk works the phones.
Delivery appointment desk, step by step.
The agent does the work inside your systems. Your team approves what matters.
- 1
Spot the need
Flags inbound PROs whose consignee requires an appointment, as soon as they ship.
- 2
Book the slot
Requests appointments through the consignee's portal, email or phone and logs the confirmation.
- 3
Sync the plan
Puts each confirmed slot on the city dispatch plan and alerts if linehaul runs late.
Your team keeps the judgment calls.
The agent takes the repetitive work. People approve, decide and talk to customers.
- Appointments booked before freight lands
- Fewer missed slots and reschedules
- Lower dock dwell and storage
Works inside the systems you already run
Before you ask.
Books delivery appointments for consignees that require them by portal, email or phone and puts each confirmed slot on the city dispatch plan. It works in three steps: spot the need, book the slot and sync the plan.
It works inside the tools your team already uses, including TMS, consignee portals, email and city dispatch. Nothing to rip out and nothing new to learn.
It starts in shadow mode, drafting the work for your team to approve or correct. You decide what it handles on its own, and every action is logged.
Your data is used only to run the workflows you approve. We do not use your proprietary data to train public or unrelated AI models.
More for trucking & logistics
Browse every agent- LTL carriersReweigh and reclass billingCompares dock inspection weight and dimensions to the BOL, reclasses and reprices the shipment under the tariff and rebills with inspection photos.
- LTL carriersOS&D claims handlingOwns each cargo claim from the dock exception to settlement or denial, logging OS&D by PRO, building the claim file and drafting the claimant letter.
- Flagship3PL and warehousingLogistics Document ProcessorReads every BOL, POD and freight bill so no one keys them in.
Start with one agent.
Pick the workflow that hurts most. We'll scope it on the first call.