Recover warranty costs from the parts that failed
Traces field failures to the purchased part and lot, builds the claim with RMA, teardown photos and cost, and follows it in the supplier portal to credit.
Warranty money gets paid out, not recovered.
When a purchased part fails, the cost lands on you first. Recovering it means tying each return to a supplier lot, gathering photos and teardown notes, and filing on the supplier's terms. It takes hours per claim, so most never get filed.
Thirty-one returns last quarter traced back to a bad batch of purchased seals. Nobody had time to build the supplier claim, so $22,000 in labor and parts stayed on the books.
Supplier warranty recovery, step by step.
The agent does the work inside your systems. Your team approves what matters.
- 1
Trace the failure
Links each warranty return to the purchased part, supplier and lot number in the ERP.
- 2
Build the claim
Bundles the RMA, photos, teardown notes and cost, and checks it against the supplier agreement.
- 3
File and follow up
Submits the claim, chases responses and posts the credit when it arrives.
Your team keeps the judgment calls.
The agent takes the repetitive work. People approve, decide and talk to customers.
- Every eligible failure gets a claim
- Claims filed inside supplier deadlines
- Credits matched to the right returns
Works inside the systems you already run
Before you ask.
Traces field failures to the purchased part and lot, builds the claim with RMA, teardown photos and cost, and follows it in the supplier portal to credit. It works in three steps: trace the failure, build the claim and file and follow up.
It works inside the tools your team already uses, including ERP, supplier portal, quality system and accounting. Nothing to rip out and nothing new to learn.
It starts in shadow mode, drafting the work for your team to approve or correct. You decide what it handles on its own, and every action is logged.
Your data is used only to run the workflows you approve. We do not use your proprietary data to train public or unrelated AI models.
More for manufacturing
Browse every agent- Component manufacturersDistributor order intakeEnters distributor and OEM POs from email, PDF and EDI rejects into the ERP, mapping superseded parts and contract prices, and acknowledges ship dates.
- FlagshipTruck body manufacturersAI Production PlannerAn optimized daily production plan that keeps adjusting as conditions change.
- Truck body manufacturersBody quote deskTurns dealer and fleet body requests into priced quotes, checking CA, wheelbase and GVWR fit and routing each quote with lead time to the estimator.
Start with one agent.
Pick the workflow that hurts most. We'll scope it on the first call.