Roll-off orders booked and dispatched
Takes roll-off delivery, swap and pickup requests by phone, text and email, checks container stock and slots each job into the nearest driver's route.
Roll-off orders arrive while dispatch is busiest.
Contractors call for swaps early, often with little notice and vague addresses. The dispatcher has to check containers in the yard, the landfill hours and which driver is close. Callbacks get dropped and the contractor calls a competitor.
A contractor calls at 6:45 am asking for a 30 yard swap by 9. The dispatcher is building routes for 14 trucks and promises a callback that never comes.
Roll-off order desk, step by step.
The agent does the work inside your systems. Your team approves what matters.
- 1
Take the order
Logs the site, container size, request type and timing from calls, texts and emails.
- 2
Check and slot
Checks container availability and fits the job into the nearest driver's route.
- 3
Confirm the time
Texts the customer an arrival window and updates them if the route slips.
Your team keeps the judgment calls.
The agent takes the repetitive work. People approve, decide and talk to customers.
- No more lost callbacks
- Fewer empty miles between stops
- Customers know when the truck is coming
Works inside the systems you already run
Before you ask.
Takes roll-off delivery, swap and pickup requests by phone, text and email, checks container stock and slots each job into the nearest driver's route. It works in three steps: take the order, check and slot and confirm the time.
It works inside the tools your team already uses, including route software, container inventory, text messaging and billing. Nothing to rip out and nothing new to learn.
It starts in shadow mode, drafting the work for your team to approve or correct. You decide what it handles on its own, and every action is logged.
Your data is used only to run the workflows you approve. We do not use your proprietary data to train public or unrelated AI models.
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Start with one agent.
Pick the workflow that hurts most. We'll scope it on the first call.