Dealers get build status without a callback
Answers dealer emails and calls on trailer orders with live build stage and ship week from the ERP, and routes holds and slipped dates to the coordinator.
Status questions eat the coordinator's day.
Dealers need ship dates to sell trailers off their lot, so they ask often. The answer lives in the production schedule, the floor tracker and the shipping log. Pulling it together by hand for every call is slow, and dealers stop trusting the dates.
On a Monday morning 40 dealers email asking where their units are. The one sales coordinator walks the floor, checks the schedule and answers six by lunch.
Dealer order status line, step by step.
The agent does the work inside your systems. Your team approves what matters.
- 1
Read the question
Identifies the dealer and order from the PO, stock number or VIN in the email or call.
- 2
Pull live status
Checks the build stage, ship week and any holds in the ERP and floor tracker.
- 3
Answer or escalate
Replies with stage and ship week, and routes holds or slipped dates to the coordinator.
Your team keeps the judgment calls.
The agent takes the repetitive work. People approve, decide and talk to customers.
- Coordinators handle exceptions, not lookups
- Dealers hear about slips before they ask
- One status answer across sales and shipping
Works inside the systems you already run
Before you ask.
Answers dealer emails and calls on trailer orders with live build stage and ship week from the ERP, and routes holds and slipped dates to the coordinator. It works in three steps: read the question, pull live status and answer or escalate.
It works inside the tools your team already uses, including ERP, email, shop floor system and CRM. Nothing to rip out and nothing new to learn.
It starts in shadow mode, drafting the work for your team to approve or correct. You decide what it handles on its own, and every action is logged.
Your data is used only to run the workflows you approve. We do not use your proprietary data to train public or unrelated AI models.
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Start with one agent.
Pick the workflow that hurts most. We'll scope it on the first call.