Privacy Policy

SMS Mobile Information Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information we collect

We may collect:

• Account and contact data — name, employer or dealership, work email, phone number, and credentials you provide when you register or communicate with us.
• Commercial and usage data — how you use the Services, device and log data, and similar information needed to operate and secure the platform.
• SMS-related data — mobile number, opt-in status, message content as needed to deliver the program you signed up for, and carrier-related delivery metadata.
• Information you submit — content you upload or provide through forms, support requests, or integrations you enable.

How we use information

We use personal information to:

• Provide, maintain, and improve the Services, including AI-assisted sales workflows and dealer tooling;
• Authenticate users, provide support, and send service and account notices;
• Send SMS messages you have consented to receive, such as AI diagnostic support, service alerts, appointment reminders, and account notifications;
• Comply with law, enforce our terms, and protect the security and integrity of the Services.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law. Retention periods may vary based on the nature of the data and our relationship with you (for example, active account data versus marketing suppression lists).

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing. You may also opt out of marketing messages by following instructions in those messages. For SMS, you can text STOP to cancel and HELP for help, as described in our Terms of Service.

To exercise privacy rights or ask questions about this policy, contact us using the information below.

Contact us

Questions about this Privacy Policy or our privacy practices: help@torquemode.com